Latest from our Blog

Long gone are the days when phones were simple devices used to make calls. Today our phones are advanced, handheld supercomputers that can do everything from pay a bill to order lunch for delivery to edit videos and more.

But with more capabilities come more risks. Because our phones are computers and connected to the Internet, they are susceptible to the same security risks that any other computer would be. Worse yet, personal devices often contain private information like bank account numbers, which, if accessed by the wrong person, could result in dangerous and expensive problems like drained bank accounts, identity theft and so on. Still, despite the obvious risks, most people do not treat phones like the security threats they pose, making them easy, no-brainer targets for cybercriminals.

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The year of 2023 marked a significant turning point for cyber-attacks with the introduction and wide proliferation of AI (artificial intelligence), now in the hands of people who wish to do you harm and who are actively using it to find faster and easier ways to rob you, extort you or simply burn your business to the ground.

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In the fast-paced world of business, efficiency and productivity are paramount. Advancements in technology have revolutionized the way we work, providing a plethora of tools and resources to help us accomplish more in less time. Maximizing workplace productivity with technology has become an essential strategy for organizations looking to stay competitive and innovative in today’s global market. Here are 7 ways to add tech to your day-to-day activities to stay productive.

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In today’s hyperconnected world, cybersecurity is a critical concern for individuals and organizations alike. However, as the digital landscape evolves, so do the myths and misconceptions surrounding cybersecurity. If you want to be protected, you have to understand what the real threats are and how you could be unknowingly overlooking them every single day. In this article, we will debunk 5 common cybersecurity myths to help you stay informed and protected as you take your business into 2024.

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Recently, the CEO of a very successful marketing firm had their Facebook account hacked. In just a weekend, the hackers were able to run over $250,000 worth of ads for their online gambling site via their account and removed the rightful owner as the admin, causing the firm’s entire Facebook account to be shut down.

Not only are they uninsured for this type of fraud, but they were shocked to discover that Facebook, as well as their bank and credit card company, was NOT responsible for replacing the funds. Facebook’s “resolution” was that there was no fraud committed on their account because the hacker used their legitimate login credentials, and Facebook is not responsible for ensuring you keep your own personal credentials safe and confidential. Further, they didn’t have the specific type of cybercrime or fraud insurance needed to cover the losses, so they’re eating 100% of the costs.

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The infamous Xenomorph Android malware, known for targeting 56 European banks in 2022, is back and in full force targeting US banks, financial institutions and cryptocurrency wallets.

The cyber security and fraud detection company ThreatFabric has called this one of the most advanced and dangerous Android malware variants they’ve seen.

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Have you started business planning for 2024? The last few months of the year can get hectic, between trying to close out the end of the quarter strong and mapping out your plan to ramp things up in the new year. One area that small business owners often skip over when creating their new year strategy is cyber security planning. Cyber security is NOT an IT decision, it’s a business decision. Your company hinges on your ability to keep your data – and your clients’ – safe from cybercriminals.

To create a reliable plan for the next year, there are a few cyber security basics that every business owner needs to be aware of to avoid being the next victim of a data breach. Cyber issues are becoming such a regular occurrence that it’s easy to become desensitized to the effects of data breaches, which can leave you vulnerable to an attack.


Here are 10 BIG takeaways about cyber security that you should keep in mind. Your security depends on it!

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The holiday season is in full swing, which means so are the cybercriminals! While you’re making holiday gift lists, they’re plotting and scheming new ways to take advantage of unsuspecting online shoppers. Holiday phishing scams have become an all-too-common threat, targeting customers to steal personal information, financial data and even identities.

 

To help reduce the chances that a cybercriminal will ruin your much-deserved holiday fun, we’ve outlined a few of the most common and dangerous scams that you should be on the lookout for, how they work and tips to help you avoid becoming their next victim.

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One of the most commons questions we get from new prospective clients calling our office is “What do you guys charge for your IT services?”

While price certainly needs to be one consideration, it’s extremely important you make an informed decision and choose the right IT services company instead of using price as the main deciding factor.

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“That won’t happen to me” is something many business owners say when discussing cyber-scams and the need for adequate protections for their business, but these days it’s getting to be a really, really stupid statement that you definitely don’t want your clients, employees and banker to hear.

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The headline “Bad Bots Take Over!” sounds like something out of a sci-fi thriller, but unfortunately it’s not fiction.

Not robots – I think we have a few more years there – but automated bots that cybercriminals are using to launch attacks on unsuspecting business owners.

These tireless “employees” work around the clock to cause mayhem, like sending fake website traffic to your page, scraping your data, running up the clicks on your ads so you’re paying through the nose for fake leads and more.

In today’s blog, we’re going to dive into what you need to know about these bad bots so you can keep them OUT of your business.

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I was talking with a business-owner friend the other day who candidly rattled off a few tasks they had left to do before quitting time, and I said, “You know, your IT team can and should be doing those for you.”

He looked shocked. It was then that I realized most people don’t know all the things your IT team can do outside of cabling and cyber security.

I made a list of 10 tasks you might currently be doing that we’re happy to take off your plate and do for you.

Find out what they are!

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As a business owner, getting everything done on your to-do list each day is like running on a hamster wheel. Just as one to-do gets checked off, a new one gets added.

There is a tool that we highly recommend that reduces overwhelm by making managing projects 10X easier. Every client who uses it loves it.

This tool can replace half a dozen other tools, like Slack, Zoom, Asana and more, and has over 1,900 applications you can add in.

It is a game changer!

Find out what it is and how to start using it in today’s blog

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As the owner of the company, if you’re hit with a cyber-attack, fair or not, you’re the one who’s going to catch the blame.

Hiring an IT company to protect you and even getting cyber liability insurance are great steps to take, but unfortunately, they aren’t enough.

There’s one other critical and commonly overlooked element that needs to be addressed, and addressed by YOU.

We’ll explain in today’s blog.

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Pop quiz – is that e-mail you received saying “unusual activity was detected on your account” real?

It could be, or it could be an elaborate plot to get you to click a suspicious link. Unfortunately, it can be difficult to tell the difference, especially when you’re panicking.

In today’s blog, we’re sharing 10 big-name brands that are often impersonated by cybercriminals hoping to fool you.

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Sending kids away to school is hard enough. Worrying about their safety online is an added stress, especially when it’s a known fact that college students are a primary target for hackers.

We’ve compiled a list of 14 actions your student (or a student you know) can take to reduce the likelihood of being a cybercrime victim and hopefully ease your mind.

*Be sure to emphasize #12. This sounds simple, but it’s one of the most critical mistakes to avoid. 

Check them out here.

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01
September
2023

Keeping Your Wifi Up to Speed

Few things are more aggravating than slow Wi-Fi when you’re trying to watch a show, get on a Zoom call or simply get some work done. At the office, you can make a quick call to IT and we’re on it, but at home, what can you do?

Before you smash your router to bits, check out today’s blog for 7 quick fixes for slow Wi-Fi at home.

And no, throwing it out the window isn’t on the list.

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On a recent interview about the Titan sub catastrophe, director of the movie Titanic James Cameron, who has made 33 successful dives to the Titanic wreckage site, pointed out that this tragedy is eerily similar to the 1912 Titanic disaster: the captain of the 1912 RMS Titanic was repeatedly warned about ice ahead of his ship, yet he plowed ahead at full speed into an ice field on a moonless night,

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In June a popular file-sharing software amongst big-name companies likes Shell, Siemens Energy, Sony, several large law firms, a number of US federal agencies such as the Department of Health and more was hacked by Russia-linked cybercrime group Cl0p. Security Magazine reported that, to date, there are 138 known companies impacted by the breach, resulting in the personal information of more than 15 million people being compromised. More are expected to emerge as the investigation continues.

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Need a consultation? Reach out to meet our team and get started.

CNG is very knowledgeable and easy to work with. They worked with us to get residual issues resolved.

CNG has been a strategic partnership in pushing our telephony services into the future. We're implementing some dynamic changes that we believe will provide better service to our staff and families who depend on us for excellent communication that is consistent, reliable, and available.

Tony Briscoe

Noble Network of Charter Schools

I've never felt like we were just a number to CNG. They've always treated us like we were an important partner. They've been responsive to our needs and wants, and have always worked hard to exceed our expectations.

Roger Hale

Bourbonnais Elementary School District #53