Your business adds more and more technology every year and if you don’t have the support you need for all that new technology, sooner or later it will cause some serious problems for your business. Improperly managed technology is the number one cause of lengthy downtime incidents that can cause inefficiency and cost your business a lot of money.

Managed IT Is More than Computer Repair

Proactive services keep your technology running as it should

One of the largest causes of inefficiency for a business is operational downtime; and it costs you much more than you may think. We keep businesses up and running, focusing on proactive monitoring and management of crucial IT systems, comprehensive continuity using our backup and disaster recovery services, and being the principal point of contact for any technology-related issue our clients may have.

Our managed IT services offering consists of the following services:

●     IT consulting - To serve our clients better, we get to know how they need to use their technology. This gives us the best chance to make the critical judgments that are needed to sufficiently manage their IT platforms.

●     Remote monitoring and management - Using state-of-the-art remote monitoring tools, we are able to constantly watch your hardware and network to ensure that they are all working properly.

●     Backup and Disaster Recovery - To protect your IT assets, we offer comprehensive backup and disaster recovery services that ensure continuity regardless of what situation your business finds itself in.

●     Patch management - The threat landscape for today’s businesses can be severe if you are working with technology that hasn’t been updated to account for all the things out there that can harm your business. We routinely update our clients’ software to help avoid vulnerabilities.

●     Help desk - We provide an around-the-clock help desk that gives you and your staff access to certified computer technicians that can quickly solve a large percentage of user and workstation issues.

●     Vendor management - Your technology vendor reps are all salespeople that want to sell you technology you may not need. That’s why we offer a service where we deal with vendors for you, giving you a single point of contact and reducing the time you have to spend dealing with IT issues

●     Cybersecurity and compliance - Once our certified technicians understand your business and the way you utilize technology, we can set up platforms to protect your business’ digital assets and meet any regulatory compliance standards that you may operate under.

●     Computer repair - Our technicians are proficient in the repair and maintenance of most modern business technology systems. If we can’t fix the problems remotely, we offer comprehensive onsite repair services to help get your technology up and running again quickly.

If you consider all of those services, you may be intrigued to find out that we offer them in a budgetable monthly charge, not per issue. That way you can fit all of your IT support needs into your budget. If you consider the cost that paying a team of technicians or getting bespoke IT services would cost, you can’t help but admit that the value that we can bring to your business is impressive.

Don’t Settle for Less

CNG Is determined to improve your business

Many businesses have used--or are using--managed IT services to varying degrees of success. We know that some managed service providers (MSPs) are only that in name. They nickel and dime you and don’t deliver on their word. Rest assured, our team is dedicated to not only managing your business’ IT, but to helping your business be the best version of itself. We succeed when you do, so our entire strategy is to help build your organization up to elevate ours. We can’t do that if we don’t deliver on our stated intentions. 

If you would like to talk to one of our consultants about how we can help make your business the best it can be, give us a call today at 815-929-0000.