Why Choose Us?

Quick Response

• Emergency response time is one hour or less: guaranteed. A local technician will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system.
• Additionally, we can log in to your equipment remotely and resolve most issues immediately without you having to wait for a technician to travel to your location.

Reputable

• Converging Networks Group has been serving the Chicagoland area since 2003 and is a respected leader in the community and the industry. However, our proudest accomplishment is the relationships we have built with each of our clients. Year after year, our clients continue to put their trust in us.
• Want to learn more? Read About Us or Our Story.

Experienced

• Converging Networks Group hires only seasoned, professional technicians with multiple years of experience and technical expertise. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We only send out the best and never send warm bodies to train on your dime!

Business Savvy

• We design, evaluate, and justify technology solutions from a thorough understanding of the business benefit for your company. With hundreds of customers, we know how to tailor solutions that fit your specific size, industry, needs, and most importantly, the future of your business.

One Stop Shop

• We can manage all aspects of your IT infrastructure including Managed Services, Data Networking, Telecommunications, and Premise Security.
• Not only can we manage all of your IT software and hardware needs, but we can also manage vendor relationships for your internet connectivity, hardware needs, and maintenance renewals.
• We focus on your IT so you can focus on your business.

Proactive

• Our service philosophy is proactive, not reactive. With state-of- the-art remote monitoring and management tools, we manage your IT needs 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

Comprehensive Project Management

• Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest knowing that your project will be completed on time and on budget.

No Geek Speak

• You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

100% Satisfaction Guarantee

• We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.