If you or your employees will be answering urgent e-mails from the airport or accessing network documents in the hotel lobby, it’s essential to maintain strong cybersecurity best practices to avoid exposing the company’s network to hackers preying nearby.

The massive wave of layoffs in 2024 brings a cybersecurity threat that most business owners aren’t focusing on – offboarding employees.

A recent stream of Reddit comments emerged detailing a series of poor customer service experiences with tech support. While I typically try to stay clear of Reddit and its gang of chronic whiny-pants commenters, I scrolled through a few, you know, for research purposes since I’m in the industry.

In recent months, the alarming cybersecurity breach at Change Healthcare, the health care payment-processing company under the health care giant UnitedHealth Group, has thrown a spotlight on a chilling reality: cyberthreats can lurk undetected within our networks, ready to unleash chaos at a moment’s notice.

If you’re serious about growing a successful, profitable business in 2024 and beyond, there’s no room for pass-the-buck tactics – especially when it comes to IT support.

Steve Wozniak was asked in an interview what he would have done differently if he had been Apple’s CEO instead of Jobs. He said he would have been “a lot nicer to people,” but then quickly added that IF he had been CEO, they might never have released the Macintosh.

In a statement released by the largest telecommunications company in the United States, AT&T, they shared that they recently discovered a dataset for sale on the “dark web” that contained information for about 7.6 million current AT&T account holders and 65.4 million former users, totaling approximately 73 million affected accounts. What would something like this cost your company!

What sets high-quality, reliable IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? Read on to learn what to look for from your IT provider and what sets us apart!

Another day, another cyber-attack! In early April, Omni Hotels & Resorts was the victim of a cyber-attack that brought down the entire IT system and led to a company-wide outage. Read on to learn more about how your data may be at risk and what you can do to protect yourself and your employees!

Are you planning on buying gifts for the special women in your life for Mother’s Day? If you shop online, there are a few ways to do it SAFELY!

In our technology-driven world, efficient IT support is the backbone of any successful business. From ensuring seamless operations to safeguarding sensitive data, reliable IT services are crucial for maintaining productivity and protecting your bottom line. However, not all IT support is created equal, and the cost of settling for subpar services can result in expensive consequences for your business. Bad IT service can negatively affect employee productivity, customer happiness and operational efficiency and quickly eat into your profits. In this blog post, we’ll explore some of the hidden costs of bad IT support and how it could be impacting your business in ways you might not have considered.

Now more than ever, we rely on technology to run our businesses and our lives. When the “Internet goes down,” most businesses come to a standstill until they are back online, costing thousands in lost productivity and sales. A perfect example would be the AT&T outage that happened a few weeks ago, when an estimated 1.7 million customers, including small business owners, lost service. No phones, no Internet. Could you afford your business being down for minutes, hours or even days? The answer is likely no.

The initial reaction when you suspect your computer or network has been compromised is to panic. However, if your network has been breached, what you do next can make the difference between the incident being a minor inconvenience and being a devastating disaster that brings legal trouble and huge fines and halts your ability to do business.

Horror stories of people getting scammed out of hundreds or even thousands of dollars aren’t in short supply. As we scroll through the news app from the comfort of our couch, reading these accounts of how a stupid so-and-so opened an obviously suspicious attachment and a hacker drained their bank account, it’s easy to say things like “I’d never fall for that!” But would you?

Tax season is around the corner, which means so are tax scams. Without fail, every year, individuals and business owners alike fall victim to tax scams, resulting in the loss of substantial amounts of money and sensitive personal data. According to the Better Business Bureau, taxpayers lost $5.7 billion due to tax scams and fraud in 2022 alone. In today’s article, you’ll discover the top scams you need to be on the lookout for to reduce your chances of becoming these scammers’ next victim.

Technology can provide a strategic advantage for companies in every industry when properly utilized. However, one of the biggest issues small business owners face is overcoming some of the common tech obstacles that hinder productivity. These issues can range from minor inconveniences to serious threats that can permanently shut down a business.

 In today’s blog, we’ve outlined 6 of the most common technology problems small business owners deal with on a regular basis and how you can either avoid or resolve them.

“Know Ye That We Have Granted And Given License To Adam Robernolt and William le Sauvage…to annoy our enemies by sea or by land, wheresoever they are able, so that they share with us the half of all their gain.”

What you are about to read is a real story showing you how a business can be devastated by cybercriminals in the blink of an eye. Most importantly, I’ll share several ways this could have been avoided. Make sure to forward this to anyone who might be making online payments and, better yet, your entire staff. The name of the company and principals have been withheld so they don’t become a further target.

Each year on February 1st, we celebrate Change Your Password Day. While it’s not a holiday that gets you off work, it serves as a good opportunity each year to do a quick check-in and make sure you’re using strong passwords that will keep your accounts protected.

The suggested ‘rule’ used to be to change your password every three months. With advanced tools like password managers and data encryption, experts now say the type of password you use is more important than how often you create a new one. We’re sharing up-to-date advice on how to create a strong password that will keep your account secure and hackers guessing.

Is your company looking to hire an IT firm? Unfortunately, unless you’re tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn’t expect or know to look for. While it can sound appealing to go for the cheapest firm, that decision can end up costing you more in the long run due to carve-outs and hidden fees in the contract. Cheaper IT firms will omit certain services from the original agreement and later nickel-and-dime you to add them on or by quoting you inadequate solutions that you’ll later need to pay to upgrade.